Skip to main content

Record a Sale

Register a completed or in-progress sales transaction by entering customer details, deal value, revenue type, payment terms, and a sales representative. All sale records are stored in the Sales → Records tab.


Step 1 — Navigate to the Sales module

Click the Sales tab in the secondary navigation menu to open the Sales module.

Sales module showing the Dashboard sub-tab active, with sub-navigation tabs Dashboard, Targets, Records, Analytics, and Performance visible and pipeline summary metrics on screen

The Sales module opens on the Dashboard sub-tab, which shows pipeline summary metrics, recent deal activity, and performance indicators.


Step 2 — Open the Record New Sale form

Click the + Record Sale button in the top-right corner of the Sales Module dashboard.

Sales Module dashboard showing the + Record Sale primary button in the top-right corner and the navigation tabs Dashboard, Targets, Records, Analytics, and Performance

The "Record New Sale" modal opens on the Deal Details tab. All fields marked with an asterisk (*) are required and must be completed before saving.


Step 3 — Review the full form structure

Record New Sale modal with the Deal Details tab active, showing required fields Customer Name, Deal Reference, Product / Service, Deal Value, and Close Date at the top of the form

The form is divided into two sections:

  • Top section — core required fields: Customer Name, Deal Reference, Product/Service, Deal Value, Close Date, and Sales Rep
  • Bottom section — optional configuration fields: Discount, Contract Duration, Revenue Type, Payment Terms, Currency, Status, and Notes

Step 4 — Enter the customer name and deal reference

Record New Sale modal showing the Customer Name and Deal Reference fields focused and ready for input at the top of the Deal Details tab

  1. Customer Name* — type the full name of the customer or organisation (e.g., "Acme Corporation").
  2. Deal Reference* — enter a unique identifier for this transaction (e.g., "DEAL-2025-042"). This reference appears in the Sales Records table and can be used to search for this deal later.

Step 5 — Enter the product and deal value

Record New Sale modal showing the Product / Service field and Deal Value numeric input field, both required, with empty placeholder text

  1. Product / Service* — enter the name of the product or service sold (e.g., "Enterprise SFA License").
  2. Deal Value ($)* — enter the gross value of the deal as a number (e.g., 25000 for a $25,000 deal).

Step 6 — Assign a sales representative

Click the Sales Rep* dropdown to expand the list of available representatives.

Record New Sale modal with the Sales Rep dropdown expanded, showing a list of representatives including Sarah Johnson (highlighted), Mike Chen, Alex Rivera, Jamie Park, and Dana Wu

Click the representative's name to assign them. The dropdown closes and the selected name appears in the field. A sales rep must be assigned before the record can be saved.


Step 7 — Set the close date

Record New Sale form with the Close Date field active and a calendar picker visible, allowing the user to select the deal closing date

Click the Close Date* field. A calendar picker appears — click the relevant date to select it, or type directly in MM/DD/YYYY format. The close date determines when the deal should be marked as complete.


Step 8 — Configure deal terms

Scroll down to the lower section of the form to adjust the optional deal configuration fields.

Record New Sale form showing the lower section with optional fields: Discount, Contract Duration, Revenue Type dropdown set to One-Time, Payment Terms dropdown set to Net 30, Currency dropdown set to USD, Status dropdown set to Active, and the Notes text area

Adjust the following fields to match the deal's terms:

FieldDefaultDescription
Discount ($)0Monetary discount applied to the gross deal value
Contract DurationLength of the agreement (e.g., "12 months", "2 years")
Revenue TypeOne-TimeOne-Time or Recurring
Payment TermsNet 30Agreed payment schedule (e.g., Net 30, Net 60, Immediate)
CurrencyUSDTransaction currency
StatusActiveCurrent status (Active, Pending, Cancelled)

Step 9 — Add notes

Record New Sale modal showing the Notes text area at the bottom of the form, with placeholder text Optional notes and the Save Sale and Documents action buttons visible below

(Optional) In the Notes text area, enter any additional context for this sale — special conditions, customer requirements, or follow-up actions needed after the deal closes.


Step 10 — Attach documents (optional)

If supporting files need to be linked to this record, click the Documents tab at the top of the modal before saving.

Record New Sale modal with the Documents tab selected, showing the file upload interface with a drag-and-drop area and an upload button

The Documents tab provides a file upload interface. Drag and drop files directly into the upload area, or click to browse your computer.

Documents tab showing the upload interface with a file attached, displaying the file name and upload status within the Record New Sale modal

After uploading, the attached files appear listed in the Documents tab. You can upload multiple files. Click the Deal Details tab to return to the main form when finished.


Step 11 — Confirm currency and settings

Record New Sale form showing the Currency dropdown active with USD selected and the Revenue Type and Payment Terms fields also visible, confirming the final deal settings before saving

Before saving, confirm the Currency, Revenue Type, and Payment Terms dropdowns reflect the correct settings for this deal.


Step 12 — Review the completed form

Record New Sale form with all required and optional fields completed, showing customer data, deal value, assigned sales rep, close date, and configured deal terms ready for submission

Scroll back to the top and review all required fields (marked with *) to confirm they are complete and accurate. No field should be empty or show a validation indicator.


Step 13 — Resolve validation errors (if any)

If you click Save Sale before completing all required fields, the system highlights the incomplete fields.

Record New Sale modal showing validation errors with red-bordered input fields and error messages such as Enter valid amount and Select a rep, and a warning banner reading Fix errors in Deal Details before saving

Red borders and error messages appear on each incomplete field. A banner at the top reads "Fix errors in Deal Details before saving." Fill in the highlighted fields and attempt to save again.


Step 14 — Save the record

Record New Sale modal with all required fields completed and the blue Save Sale button visible at the bottom, alongside the Documents and Cancel secondary buttons

Click the blue Save Sale button to commit the transaction to the system. The modal closes and the new record appears in the Sales → Records table.

To discard the entry without saving, click Cancel or the X icon in the top-right corner of the modal.

note

Required fields are indicated with a red asterisk (*). The sale record cannot be saved until all required fields — Customer Name, Deal Reference, Product/Service, Deal Value, Close Date, and Sales Rep — are complete.